Terms & Conditions

These terms and conditions apply when you as a consumer order through our official web store on mushiofficial.com or its subdomains. As these terms and conditions may be subject to change at any time and without foregoing notice, we advise that you read these prior to each purchase.

Order placement constitutes your agreement to the terms set out below. Your order has been accepted once you have received an order confirmation sent to the e-mail address you specified when the order was placed.


We reserve the right for potential variances in available inventory that prevent us from fulfilling your order. Should the product you have ordered not be available then we will contact you to make sure that you are refunded without delay.


The prices shown on our website are non-inclusive of Sales tax and excluding freight costs unless specified otherwise. GST will be collected if the shipping address you enter is in Pakistan. Prices may be subject to change at any time and without foregoing notice.


All transactions are processed in the currency shown on the product and checkout pages. In case your base currency differs from our website then standard conversion rates will be applicable which will be disclosed to you at the time of your purchase.


Slight color variations are always possible because of the nature of leather or appearance of colors on digital platform might create ambiguity but we ensure that each product carries a finesse deemed to the photographic process.


We almost dispatch to every address around the world subject to shipping rates and their respective delivery times which are calculated at checkout and vary based on location and shipping method. In case of any dispute or delay please do not hesitate to reach out at support@mushiofficial.com


Order processing commence upon payment is received and delivery time estimates are calculated based on working days. In case of any uncertain circumstances, delivery time might change but on contrary we adhere to meet our timelines.


We ensure easy returns so that remain happy with your purchase. Incase you have made an error in purchasing or not satisfied with purchase we will accommodate your request that serves your convenience.


In case of in-accurate mailing address provided by the customer or unavailability of person to accept delivery in two attempts by the courier; it will subject to withheld at bounded facility which might take additional time and fees to undergo the retrieving process.


Any custom duty or other levies of any kind will be under customer’s obligation. We will not be liable of any losses resulting in delays in custom process or additional surcharge but not limited to damage, delay, miss delivery or non-delivery of your orders by Courier Company.


The contents displayed on our website are intended solely for personal, noncommercial transitory viewing only, you may download or copy the contents for personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.


Policies and jurisdiction in relation to any claim relating to our product offering will be in accordance by the laws of the State of Pakistan without regard to its conflict of lawful provision or dispute in any case we will adhere to governed state laws.